Your cardio data seems wrong and you want to check that the problem is not related to the girth.
On your recent workouts, if you notice unusual spikes in heart rate or if you don't have heart rate data at all, first follow the steps outlined in this article.
⚠️ If the girth appears damaged, contact Support at +33 7 81 72 74 64 by phone, or through your dedicated EQUIMETRE WhatsApp group. Feel free to attach a photo to facilitate the exchange. A new strap will be sent to you as soon as possible.
Check the Live data
If everything seems to be in good condition, you can check the quality of the heart rate signal using the Live feature of the EQUIMETRE application.
Equipment required for the test:
- A horse (preferably calm/resting)
- The girth and 1 EQUIMETRE sensor
- A smartphone with access to the EQUIMETRE application
Install the strap and turn on the sensor as usual, then open the Live tab of the EQUIMETRE app while stationary in the stall. If the heart rate is working properly, the displayed heart rate should be stable and low (30-60 bpm in the stall). You can also display live ECG to ensure that the curves are clear and not blurred.
To learn more about live ECG, click here.
⚠️ If you need assistance, contact Support at +33 7 81 72 74 64 by phone, or through your dedicated EQUIMETRE WhatsApp group.
