TECHNICAL SUPPORT

Technical issue? Here are some articles to get to the source of the problem by yourself. Don't forget you can get some help with the Support Team.

• ✨ New app 5.0- I can't synchronise my data
• I need help to analyse the EQUIMETRE data
• How to change my deported electrode?
• I cannot press the button on my sensor.
• The EQUIMETRE referral program
• I want to change my password.
• My Equimeter won't turn on.
• I can't synchronise my data
• Customer Service at Arioneo
• I cannot find the microchip on my horse.
• Cardio data is abnormal
• Get in touch with a Sales Person
• How do I change the EQUIMETRE button?
• How to change the language of your Equimetre application / web page?
• What is the procedure for a return?
• Does my strap/girth work properly?
• Where can I find billing info?
• ✨ New app 5.0- How to change the language of your Equimetre application / web page?