TECHNICAL SUPPORT

Technical issue? Here are some articles to get to the source of the problem by yourself. Don't forget you can get some help with the Support Team.

• [EQUIMETRE V1] How do I change the EQUIMETRE button?
• How to change the language of your Equimetre application / web page?
• What is the procedure for a return?
• Does my girth work properly?
• Where can I find billing info?
• ✨ New app 5.0- How to change the language of your Equimetre application / web page?
• [EQUIMETRE V1] I cannot press the button on my sensor
• Get in touch with a Sales Person
• I can't synchronise my data
• Customer Service at Arioneo
• How do I change my deported electrode?
• The EQUIMETRE referral program
• My EQUIMETRE won't turn on
• How do I change my password?
• I need help to analyse the EQUIMETRE data
• I cannot find the microchip on my horse
• ✨ New app 5.0- I can't synchronise my data
• Cardio data is abnormal